From advertising campaigns to websites to social media, we care deeply about our client’s business and helping them succeed. Our full-service agency team develops breakthrough campaigns that make great results happen.

We’re searching out an account manager who shares a passion for client engagement and jumps right in with both feet to manage the process of getting great work done on-time and on-budget all while making sure the clients’ needs are met. You’ll work very closely with a cross-functional team of CX leaders, creatives, technologists and strategists to deliver world-class experiences for world-class brands.

Responsibilities:

• Grow and maintain strong client relationships
• Successfully manage client expectations
• Assist with project scoping, briefing and scheduling
• Facilitate project and campaign kick-offs with CX/UX, strategy and creative teams
• Keep a multi-disciplined team of creatives, ux, technologists and strategists on-track to execute websites, social media content, paid digital and social advertising, video content, emails
• Assist in execution and production of digital and social campaigns
• Become an expert on the client’s business
• Make sure all project deadlines are met and client expectations exceeded
• Report on project status and initiatives to internal and external teams through online presentations, screensharing and in person meetings
• Update HIVE project boards to keep track of projects status and deliverables
• Manage internal and external client standup meetings

Requirements:

• 3+ years as an account or client services manager in an agency setting
• Proactive, positive communicator
• Strong and clear verbal and written communication skills
• Exceptional presentation and organizational skills
• Obsessed with details
• Can properly manage their own time and priorities
• A team player who works hard for the success of the group
• Strong problem-solving skills
• Comfortable working in a fast-paced environment
• Know Microsoft Word, Excel, PowerPoint, and Google Docs/Sheets like a pro
• Eager to learn all they can about their clients’ business
• Experience using project management software to keep projects on track

If you’d like to apply, send an email with your resume, portfolio link and 3-5 SHORT bullets as to why YOU FIT the specific criteria we outlined. Please put [ACCT DIRECTOR] as the subject line – iwannawork@scrum50.com.